1 reviews | Active since Sept 2024
DISGUSTED WITH YOUR SERVICE!!!!!!!!!!
The worst service I have ever received as a long time client with Mweb , I am disgusted at their moving department and activation department, I lodged a move on the 13 August and till today I have no service , I call 4 times a day hold for 30 mins , once a agent takes my call , the say they have to transfer me to activation department, I hold for another 30 mins and then they cut my call, I send emails asking begging for a response , no one actions it , is this value for money , I have never been late with a payment , now when it’s time for them to service me I have to get this run around , pushed to different departments , and companies, now I have to wait for metrofiber to send the request to Mweb to activate it and still nothing , I am going to make this trend all over social media. Ur staff has no way of assisting clients, no way of responding, I don’t know what time of training you give ur staff but I have never been so disgusted with a service provider like I am with MWEB AND METRO FIBER !!!!
