1 reviews | Active since Apr 2011
Disgusted / Unacceptable email assistance / advice
<p>I have been battling for a few days now to log onto my mweb email account, and yet, i am still unable to do so.</p> <p>Password was reset , yet again..</p> <p>I am able to log onto my Mweb Account. The log inn details for my email account is exactly the same, but I can not log into my email- Keep getting "error 400". Each consultant that I have spoken to that they noticed my account is "blocked" beacause of the numerous incorrect password attempts from my side, and they advise me that they have unblocked the account, and i shoud wsit for approx 5 to 10 minutes before attempting to log in again...I have also as per their instructions cleared all browsing histories in attempt toget this issue resolved.... Well, I have waited for half hours... and still getting the same error / log inn issue.</p> <p>Please assist me to get this matter resolved.It is very frustrating..</p>
Good day hp2011
Thank you for bring this matter to our attention.
As discussed with our client service representative, this matter has now been addressed and forwarded to the relevant persons.
A call back has been arranged for your for Sunday but we will try to move it to tomorrow if possible, as agreed with the consultant.
We will remain in contact with you until this matter is resolved.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Good day hp2011
Thank you for bring this matter to our attention.
As discussed with our client service representative, this matter has now been addressed and forwarded to the relevant persons.
A call back has been arranged for your for Sunday but we will try to move it to tomorrow if possible, as agreed with the consultant.
We will remain in contact with you until this matter is resolved.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services