1 reviews | Active since Jun 2017
Disgusted by poor Service
2 Months back i had to relocate, i called Mweb and was advised that at my new address there is no fiber coverage and was said that if i cancel my contract i will be billed +/- R3500 for cancellation in which case i declined and kept my account open and kept paying my monthly installment. 2 Months after the move there is fibre in the area...... I made contact with them again, and the got a mail that said that they will cancel my existing contract i will be billed R2100 for the cancellation of the contract and have to take out a new contract with possible installation fees. I cant think that this is hardly fair for me as a consumer of the product and the service and was advised by the operator that i have to look at it from a business prospective....***. I Am very disgusted with the service and poor attitude of Mweb. The sooner my contract expires the better.
