SM
Sanzio M
1 reviews | Active since Nov 2017
10 Jun 2018, 10:36
Disgusted
Probably the worst experience I've had. Call the technical support number only for you to wait for 30mins with voice prompt tell you that you are number 1 in the queue. On top of it all when it's time to select the option you want it does not accept and just keeps repeating itself
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Replies (1)
Mweb's replyOfficial
11 Jun 2018, 14:18Good day
Thank you for taking the time to bring this to our attention.
We're really sorry to see that you have had trouble reaching our contact center and would like to assist you.
We have tried to call you since the complaint was posted but have not been able to reach you.
If you still require assistance, please feel free to contact us.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply11 Jun 2018, 14:18
Official
Good day
Thank you for taking the time to bring this to our attention.
We're really sorry to see that you have had trouble reaching our contact center and would like to assist you.
We have tried to call you since the complaint was posted but have not been able to reach you.
If you still require assistance, please feel free to contact us.
Kind regards
MWEB Client Services
Best regards,