1 reviews | Active since Aug 2021
Disgruntled customer very poor customer service from Mweb
I recently moved house and requested a transfer last month around this time, I received a response after 5 days, subsequently a new installation was done and with that whole process, everything was supposed to have been finalised by the 23rd of August, I phoned mweb nearly every day this week but still awaiting a response the last person that I spoke to on Wednesday promised me that it will be sorted but to date no response, I think mweb service is just really pathetic and their call Centre guys probably don't need their jobs with this kind of service I don't think they will last long in this competitive environment in the meantime I'm telling them I have an assignment that is due on the 1st of September but still not connected I need this issue of mine sorted by tomorrow otherwise just cancel my subscription, and I won't be liable for cancelation fees or anything, I think I have been patient enough sort your **** out???
