Disgruntled customer

Hi My name is Saafia Abrahams. Mweb has the worst customer service ever. I have been witouth service for almost 2 weeks now. I work from home Ive spend airtime trying to get proper answers however I am being dropped and told I cannot cancel and they don't have answers. I was kept on hold by a sales person called Melanie for a manager. The call was dropped ofter 35 min of holding. I am sick of these pplp. I need them to release my line so that I can go to another service provider. I would never recommend these pplp to anyone...