MG
Michelle G
1 reviews | Active since Apr 2026
09 Apr 2026, 14:27
Disgruntled about lack of service from the tech support
It is humanly possible that the tech support department has made me hold on for exactly 01:15:50 - impossible?????? Their chat line does not reply either, that is why i need to speak to a consultant!!!
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
09 Apr 2026, 14:49 Hello Michelle. Waiting over an hour just to reach support, especially when chat hasn’t responded, is incredibly frustrating. When you’re actively trying to resolve something, that kind of delay makes the experience feel unnecessarily difficult. Let’s get this moving for you without any further waiting. Please share the nature of the support you require with us via private message so we can access your details and assist you directly on this platform. Our team will prioritise your query and ensure you receive clear, focused assistance without being passed around.
We’ll stay with you through this and make sure you get the support you’ve been trying to reach.
Kind regards,
The Mweb Team
Profile ***
We’ll stay with you through this and make sure you get the support you’ve been trying to reach.
Kind regards,
The Mweb Team
Profile ***
Mweb's reply09 Apr 2026, 14:49
Official
Hello Michelle. Waiting over an hour just to reach support, especially when chat hasn’t responded, is incredibly frustrating. When you’re actively trying to resolve something, that kind of delay makes the experience feel unnecessarily difficult. Let’s get this moving for you without any further waiting. Please share the nature of the support you require with us via private message so we can access your details and assist you directly on this platform. Our team will prioritise your query and ensure you receive clear, focused assistance without being passed around.
We’ll stay with you through this and make sure you get the support you’ve been trying to reach.
Kind regards,
The Mweb Team
Profile ***
We’ll stay with you through this and make sure you get the support you’ve been trying to reach.
Kind regards,
The Mweb Team
Profile ***
Mweb's replyOfficial
09 Apr 2026, 16:33Hello Michelle
Thank you for your reply. Can you confirm which email address you require assistance with? via private message.
Kind regards,
The Mweb Team
Thank you for your reply. Can you confirm which email address you require assistance with? via private message.
Kind regards,
The Mweb Team
Mweb's reply09 Apr 2026, 16:33
Official
Hello Michelle
Thank you for your reply. Can you confirm which email address you require assistance with? via private message.
Kind regards,
The Mweb Team
Thank you for your reply. Can you confirm which email address you require assistance with? via private message.
Kind regards,
The Mweb Team