ST
Sibonelo T

1 reviews | Active since May 2024

06 May 2024, 09:00

DISCONNECTED

I am extremely disappointed with the service provided by Mweb. Not only have I been experiencing constant connectivity issues for over three weeks now, but I have also been unable to get in touch with their call center for any sort of assistance.

Every time I try to contact Mweb for technical support, I am either put on hold for an unreasonably long period of time or transferred from one agent to another without any resolution to my problem. I have been hung up on multiple times and have wasted hours of my time trying to get through to someone who can help me.

To make matters worse, I am unable to cancel my service with Mweb, even though I am fed up with the poor quality of their internet connection. It is incredibly frustrating to be trapped in a contract with a company that provides such terrible service and does not have a functioning customer support system.

I urge Mweb to improve their call center operations and address the issues with their service as soon as possible. Customers like myself deserve better treatment and should not have to struggle to get the assistance they need. I am beyond disappointed with Mweb and will be looking for alternative internet service providers who can offer better reliability and customer support.

0
Replies (0)