NS
Noemi S
1 reviews | Active since Mar 2023
02 Apr 2026, 10:15
Disconnect us in error
Disconnect us in error. Waited telefonically for 1 hour for my call to be answered and resolved, after many tries. Terrible customer service
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Mweb's replyOfficial
02 Apr 2026, 10:20Hi Noemi, we completely understand how frustrating it must have been to wait for an hour on the phone without resolution, especially after your service was disconnected in error. We can confirm that your account has been reconnected and our team has taken steps to ensure your service is restored. We appreciate your patience while this was addressed and are here to assist if any further issues arise. Kind regards,
The Mweb Team
The Mweb Team
Best regards,
Mweb's reply02 Apr 2026, 10:20
Official
Hi Noemi, we completely understand how frustrating it must have been to wait for an hour on the phone without resolution, especially after your service was disconnected in error. We can confirm that your account has been reconnected and our team has taken steps to ensure your service is restored. We appreciate your patience while this was addressed and are here to assist if any further issues arise. Kind regards,
The Mweb Team
The Mweb Team
Best regards,