VR
Vivian R
1 reviews | Active since Jan 2016
28 Sept 2022, 09:53
Disappointing service from Mweb
I'm very disappointed with the service from Mweb. I'm on a 50 mb/s data contract and i'm not even getting 1 mb/s for the last few weeks. This is unacceptable. When your prremiums are due, the debit order goes off without a glitch. There is no urgency in resolving my query. Please sort this **** out or give me a full refund.
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Replies (2)
Mweb's replyOfficial
29 Sept 2022, 16:53 Hi there! Please log into your account and log an online query here: https://bit.ly/3pGuDgj
Mweb's reply29 Sept 2022, 16:53
Official
Hi there! Please log into your account and log an online query here: https://bit.ly/3pGuDgj
VR
Vivian R's updateReviewer Update
30 Sept 2022, 05:50Please do your homework before you respond. I already logged an online query and called your call centre 3 times already to no avail. Check your records. This is a complaint and this is how Mweb handles it?
VR
Vivian R's update30 Sept 2022, 05:50
Reviewer Update
Please do your homework before you respond. I already logged an online query and called your call centre 3 times already to no avail. Check your records. This is a complaint and this is how Mweb handles it?