1 reviews | Active since Dec 2016
Disappointing customer care
<p>I purchased a new contract with mweb in January 2017 and was advised that an ADSL line would be installed with 7-10 working days. It is now February and nothing has happened. Mweb has also been very disappointing with trying to resolve the issues and the call centre seems clueless about how to do their job and are extremely unreliable. </p> <p>I would suggest in using other service providers.</p>
Good day A00
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has now been addresses and forwarded to the relevant persons.
We will escalate the query and remain in contact with you until it is resolved.
Kind regards
MWEB Client Services
Best regards,
Good day A00
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has now been addresses and forwarded to the relevant persons.
We will escalate the query and remain in contact with you until it is resolved.
Kind regards
MWEB Client Services
Best regards,