Disappointed with th...

Hi Deon,

We understand how frustrating it must be to still be without an internet connection following the Telkom LTE migration, especially when you're relying on the service and are struggling to get connected. This is certainly not the experience we aim to provide. To help us determine the next steps, please try removing the SIM card from the router while it is powered on, leave it out for approximately 15 seconds, then reinsert it and reboot the router. If the connection remains unavailable after completing these steps, please send us a private message confirming what the network light on the router is doing (for example, solid, flashing, red, green, or off). This will help us identify the cause of the issue and determine the most appropriate way forward.If you need any further assistance, please feel free to reach out to us, and we'll gladly take a closer look.

Kind regards,
Mweb Team