GV
Gustav V

1 reviews | Active since Jun 2025

17 Jun 2025, 12:05

Disappointed with MWeb Service

Disappointed with MWeb Customer Service I've experienced extremely poor customer service from MWeb. There has been no feedback or follow-up, and each time I call, I'm forced to hold the line for 30 minutes or longer—with no resolution. The online chat option is equally frustrating, with long wait times and no meaningful assistance. Very disappointing service for a company in this sector. Hoping MWeb takes customer concerns more seriously. Worst service ever. Notice given in January and last payment was end of Jan. Kept on taking money from my account. Even listed me. STAY AWAY

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GV
Gustav V's update17 Jun 2025, 12:06
Reviewer Update
Investigation by Carte Blanche initiated.