Disappointed Exisiting Customer

I have been with Mweb for some time now, whenever I call in I wait for over an hour for a call to be answered whether its sales, billing or technical you never get through, I spend up spending over R200 with airtime just to call in when you are out of airtime, they don't bother calling you back. Like now I am still holding, for an agent to answer my call. Since the morning I have been trying to get through to billing, I even called sales was on the line for 30min with no answer. Technical as well my services are down I don't have internet access and I am still waiting for my calls to be answered. POOR CUSTOMER SERVICE are u telling me they do not have enough agents to take calls!!!!!!

I WILL DEFINITELY BE CHANGING MY SERVICE PROVIDER!!!