TM
Trevor M
1 reviews | Active since Aug 2026
31 Aug 2026, 19:47
Disappointed
They just debited 617 from my account and only used internet for one week ,last I called they told me I’m going to be debited 117 for the time I have used ,I really need the money back to my account
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Trevor M's updateReviewer Update
31 Aug 2026, 19:49Same thing last week I reported them again basically it’s all bad service what’s the 617 for honestly I just been ****** by Mweb
TM
Trevor M's update31 Aug 2026, 19:49
Reviewer Update
Same thing last week I reported them again basically it’s all bad service what’s the 617 for honestly I just been ****** by Mweb
Mweb's replyOfficial
01 Sept 2026, 09:42Hello Trevor,
We understand your concern regarding the billing amount deducted and appreciate that you are looking for clarity on the charges app**** to your account.Having reviewed the account, we can confirm that your service became active on 20 August. The amount billed includes a pro-rata charge for the period from activation until month-end, as well as September's subscription fee, as Mweb services are billed one month in advance.For a detailed breakdown of the charges, please refer to Invoice IAB***8, which is available on your Mweb account.ent.We hope this information provides clarity regarding the amount deducted. Should you require any additional assistance, please feel free to send us a direct message and we will gladly assist further.
Kind regards,
Mweb Team
We understand your concern regarding the billing amount deducted and appreciate that you are looking for clarity on the charges app**** to your account.Having reviewed the account, we can confirm that your service became active on 20 August. The amount billed includes a pro-rata charge for the period from activation until month-end, as well as September's subscription fee, as Mweb services are billed one month in advance.For a detailed breakdown of the charges, please refer to Invoice IAB***8, which is available on your Mweb account.ent.We hope this information provides clarity regarding the amount deducted. Should you require any additional assistance, please feel free to send us a direct message and we will gladly assist further.
Kind regards,
Mweb Team
Mweb's reply01 Sept 2026, 09:42
Official
Hello Trevor,
We understand your concern regarding the billing amount deducted and appreciate that you are looking for clarity on the charges app**** to your account.Having reviewed the account, we can confirm that your service became active on 20 August. The amount billed includes a pro-rata charge for the period from activation until month-end, as well as September's subscription fee, as Mweb services are billed one month in advance.For a detailed breakdown of the charges, please refer to Invoice IAB***8, which is available on your Mweb account.ent.We hope this information provides clarity regarding the amount deducted. Should you require any additional assistance, please feel free to send us a direct message and we will gladly assist further.
Kind regards,
Mweb Team
We understand your concern regarding the billing amount deducted and appreciate that you are looking for clarity on the charges app**** to your account.Having reviewed the account, we can confirm that your service became active on 20 August. The amount billed includes a pro-rata charge for the period from activation until month-end, as well as September's subscription fee, as Mweb services are billed one month in advance.For a detailed breakdown of the charges, please refer to Invoice IAB***8, which is available on your Mweb account.ent.We hope this information provides clarity regarding the amount deducted. Should you require any additional assistance, please feel free to send us a direct message and we will gladly assist further.
Kind regards,
Mweb Team