Z
Zakhele
1 reviews | Active since Mar 2026
02 Apr 2026, 01:24
Disappointed
Disappointed. My wifi line is disconneted and my account is up to date .a proof is sent to them as a requirement bur still Iam disconnected .I am angry .
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Replies (1)
Mweb's replyOfficial
02 Apr 2026, 09:21Hi Zakhele, we completely understand how frustrating it is to experience connectivity issues despite your account being up to date. Our records show that your account is active, but to ensure we address this properly, please confirm if you are still unable to connect. Once we have your confirmation, we can take the necessary steps to resolve the issue promptly. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply02 Apr 2026, 09:21
Official
Hi Zakhele, we completely understand how frustrating it is to experience connectivity issues despite your account being up to date. Our records show that your account is active, but to ensure we address this properly, please confirm if you are still unable to connect. Once we have your confirmation, we can take the necessary steps to resolve the issue promptly. Kind regards,
The Mweb Team
The Mweb Team