DISAPPOINTED

I AM VERY DISAPPOINTED BY MWEB SERVICES AND I KNOW I AM NOT THE ONLY ONE. THERE ARE THOUSANDS IF NOT MILLIONS OUT THERE WHO ARE DISGUSTED BY THIS KIND OF SERVICE. I PLACED AN ORDER ON 09 JANUARY 2025 AND MWEB DEBITED MY ACCOUNT WITH THEIR ADMIN FEES THE NEXT DAY. UP UNTIL TODAY I DID NOT RECEIVE ANY COMMUNICATION SAVE FOR CONITINOUS SMSES FOR ME TO PROVIDE MY PROOF OF ADDRESS TO WHICH I HAVE. I CONTACTED THEIR CALL CENTER OFFICES ON NUMEROUS TIMES ONLY TO BE TOLD THAT I MUST IGNORE THE SMSES BUT STILL NO ACTION IS BEING TAKEN.