Desperate call to save me from Mweb poor service

If there was a level below 1 star, that would be the level I rate this business. I have now learnt no level of complaining will get them to up their game. I now invite any internet service provider to contact me to replace this helpless entity. Surely no one can be worse than this.

The last call I made attempting to speak to them was exactly 2 hours long (pity there is no way to attach screenshots here). Guess what, in that call, I started off at customer number 31 waiting... Their system terminated the call exactly at 2 hours, that time I was number 1 waiting for roughly 15 minutes. Made me realize all those callers before me would have simply given up on the calls, and that's how I moved up the que until I got to number one. There must have simply been no one there to take the calls.

I have given them more than ample time to resolve the issues, they have no clue what to do. Even in the responses to the complains, you have a sense of how helpless they are themselves. Any reliable internet service provider is welcome to email me your offer for residential internet solution. My email address is ***.