DELINQUENCY AT ITS BEST

Let me start by saying that the one star given is site permitting, they really don't even deserve that! They promise a service, take payment immediately then disappear. This is the promise : ***(Installation can take up to 14 days from when you have placed your order on the Mweb website. Once you've placed your order, Mweb submits the order to Vuma Reach who check to see if Fibre is available at your address.)*** IT HAS BEEN 20 DAYS STILL NO FIBRE AFTER NUMEROUS CALLS THEY HAVE THE AUDACITY TO SEND A MESSAGE SAYING THAT WE SHOULD NOT CONTACT THEM ! I WILL BE TAKING THIS FURTHER