RG
Rudolf G
1 reviews | Active since Jan 2010
09 Mar 2015, 21:31
DELETED FAX TO EMAIL NUMBER
MWEB de-activated my fax to Email number without informing me. Obviously I asked them to forward all faxes sent to the number since it was del-activated to me. No reply received from them explaining why the number was de-activated or about the faxes requested. No reply at all.
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Mweb's replyOfficial
10 Mar 2015, 09:31Hello Valdemar,
Thank you for taking the time to raise your concerns.
Our Customer care representative has since been in contact with you.
The fax mail service is still active on our side.
We are sending you a test fax and will be in contact with you to confirm receipt of the fax.
Please bear with us during this time.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our Customer care representative has since been in contact with you.
The fax mail service is still active on our side.
We are sending you a test fax and will be in contact with you to confirm receipt of the fax.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply10 Mar 2015, 09:31
Official
Hello Valdemar,
Thank you for taking the time to raise your concerns.
Our Customer care representative has since been in contact with you.
The fax mail service is still active on our side.
We are sending you a test fax and will be in contact with you to confirm receipt of the fax.
Please bear with us during this time.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our Customer care representative has since been in contact with you.
The fax mail service is still active on our side.
We are sending you a test fax and will be in contact with you to confirm receipt of the fax.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,