DEFAULT ON ITC FOR A CANCELLED SERVICE

On the 17 June 2014 I was sent a wrong invoice which showed that I was in arrears for two months and I desputed that but the debit order ended up going through my account. The reason for that was because they did not deduct the previous month which was not my fault because I had give them my banking details way in good time.<br> <br> Later on the 22 July 2014 I sent an email requesting that they must cancel my service with them and I will send them another email in future should I want to re-instate the services with the understanding that the services offered to me were not on contract basis and I could cancel it anytime I wanted to. But after that they kept on sending me invoices month after month I ignored thinking that it was a mistake.<br> <br> Last month(October ) when I was doing an application and it declined only to find out that I have a default on ITC listed by Mweb which was a total shock to me.<br> <br> Please rectify the mistake and remove the default next to my name.