FG
Felicia G

1 reviews | Active since Feb 2022

02 Apr 2026, 10:23

Debiting

Mweb: Hi Felicia. Your Mweb product is scheduled to cancel at the end of February 2025. The final payment would have been end January. on ***. Thank you for your support over the years.

2 MONTH now an they still debiting my account. This is ***** now an default of the POPI ACT

0
Replies (1)
Mweb
Mweb's reply02 Apr 2026, 10:38
Official
Hi Felicia, we completely understand your frustration regarding the continued debits after your service was scheduled to cancel. Please be assured that we have logged this with our Billing Team, who will investigate the issue and ensure that the incorrect charges are addressed. The team will provide an update once the matter has been resolved. Kind regards,
The Mweb Team