1 reviews | Active since Nov 2011
Debit Order
Good Day<br> <br> I took out a ****le contract with Mweb.<br> My account has gone into arrears. This morning i wake to discover that R1863 was debited off my account from the R2000 that i have left.<br> I phoned this morning to ask for a reversal cause that is my last money. I am willing to make a payment arrangement for the next 3 months to pay off the outstanding balance to get my account up to date because there is a whole month ahead and i can't get through that with just under R200.00. I even asked for my account to be suspended but was told nothing can be done. it is what it is. I would not have made the phone call if i had enough money left to go through the month. I understand that i am in arrears.<br> Yes, i should have made the call sooner to make arrangements but I didnt expect this to happen.
Thank you for taking the time to bring this matter to our attention.
Our records indicate that prior arrangements made has not been honoured and that no payment has been received since inception.
As per your discussion with one of our customer service consultants, this matter has been addressed with you.
Please contact our collections department if you would like to make any future arrangements.
Kind regards
MWEB Client Service
Thank you for taking the time to bring this matter to our attention.
Our records indicate that prior arrangements made has not been honoured and that no payment has been received since inception.
As per your discussion with one of our customer service consultants, this matter has been addressed with you.
Please contact our collections department if you would like to make any future arrangements.
Kind regards
MWEB Client Service