Dealing with Mweb has been very frustrating

Hi Wesley, We can understand your frustration. Long wait times to reach an agent, combined with ongoing connectivity concerns, can make the experience feel unnecessarily difficult—especially when you just want quick, reliable assistance.We can see that you’ve already spoken with our Retentions Team and that assistance has been provided on their side.Could you please confirm if you still require any further help from our side, or if everything has now been resolved for you?If there’s anything still outstanding, we’ll ensure it’s followed up accordingly.Kind regards,
 The Mweb Team