DAY LIGHT ******* OF ILLITERATE BLACK CUSTOMERS

I RECEVENTLY INSTALLED FIBRE AT MY HOUSE AND CHOSE MWEB AS MY SERVICE PROVIDER AND THE PROMOTION INCLUDED FREE INSTALLATION AND FREE ROUTER HOWEVER TILL TO DATE I HAVE RECIEVED MY ROUTER AND WHEN I FOLLOW UP ON THE PHONE IT TAKES YOU DAYS TO GET THROUGH AND I MANAGED TO GET THROUGH I'M TOLD I DIDNT SIGN UP FOR ROUTER, THIS OTHER USELESS CONSULTANT BY THE NAME OF SINETHEMBA TOLD ME STRAIGHT THAT I NEED TO GO BUY A ROUTER OUT OF MY OWN POCKET, MIND THEY HAVE ALREADY DEBITED ME TWICE,PRO-RATA AND THE NORMAL MONTHLY RATE