Customer service is very good once you get hold of an agent

Hello Shaheen,

Thank you for sharing your feedback. We’re glad to hear that your experience with our agents has been positive once you connect with them. We also appreciate your patience regarding the wait times, and your comments will be shared with our service quality team for review to help us improve response times.

If you need further assistance, please send us a direct message on Hello Peter with your account details and a brief description of your query so we can help you promptly.

Kind regards,
Mweb Team