Cunning Stunts

We have signed up for a uncapped service from mweb via their sister company ping (or something like that).<br> Up until now we have not yet received any login details, follow up or assistance from them. We have received a phone call - 3 weeks later where I have lodged a complaint about this and requested this service to be cancelled (which has not happened). In the mean time we are still being billed for a service which was supposed to be cancelled (also no feedback received on that request). Speedy response to this request will be appreciated and also a confirmation on refund for all premiums paid. Should the response not be to our satisfaction we will proceed to seek legal council as supp**** service is contradictory to the consumer protection act.