Credit where credit is due — thank you, MWEB.

FOLLOW-UP – Credit Where Credit Is Due

I previously posted a very critical review regarding a fibre fault that had been dragging on since June, and I feel it’s only fair to provide an update.

It turns out that the issue was with Openserve and not MWEB. MWEB did continue to follow up on the matter, and the fault has now been resolved.

I want to acknowledge that I was quick to criticise MWEB when I believed they were responsible, so it’s only right that I also give credit where it is due.

Thank you to MWEB for your assistance and for getting involved and following the matter through.

I appreciate the support and apologise for directing my frustration at MWEB when the actual problem was on the Openserve side.