Countless unresolved issues

<p>So I've been with MWEB for just over a year. The line speed was perfect for gaming and streaming. All of a sudden the line speed started to drop and my latency was spiking. This started 2 months ago. I'm on a 4Mb/s line which was perfect for gaming and streaming. No buffer, no lag, nothing. When the line started to act up I thought it was a temporary thing. Things got worse and when I did a speed test the download speed came back at 0.68Mb/s and 400 ms ON A LOCAL SERVER... now that I have to say is complete bull****. I'm paying R469 for the package, which is a lot of money, so I expect 100% from your support team. They've sent my issue to a technician multiple times and all they keep saying is that my line is fine.... ITS NOT, PEOPLE!!!! GET SOMEONE TO COME HERE AND SEE FOR THEMSELVES!!! if I don't get this issue resolved before the end of the month. I assure you I'll be taking my money elsewhere... just a note. I can stream okay but online gaming is impossible....</p> <p> </p> <p>Regards,</p> <p>Kraigan</p>