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Sasha N
1 reviews | Active since Aug 2017
27 Mar 2026, 15:37
Continued debit despite cancelation of contract.
I have issued a cancelation request on the 22nd January and received confirmation of my cancelation via email, however they persist in debiting my account to date , over 2 months after canceling . Multiple calls made, No feedback. No one to assist with this.
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Mweb's replyOfficial
27 Mar 2026, 16:13 Hi Sasha.Thank you for bringing this to our attention. We understand how concerning continued debits can be after a cancellation, and we’re here to assist. Please reach out via private message with your invoice reference and the amount debited so we can review your account and provide direct support to resolve this matter promptly.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply27 Mar 2026, 16:13
Official
Hi Sasha.Thank you for bringing this to our attention. We understand how concerning continued debits can be after a cancellation, and we’re here to assist. Please reach out via private message with your invoice reference and the amount debited so we can review your account and provide direct support to resolve this matter promptly.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team