R
Renche

1 reviews | Active since Apr 2026

22 Apr 2026, 10:07

Connection is bad my...

Connection is bad my tv is always buffering when watching

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Replies (1)
Mweb
Mweb's reply22 Apr 2026, 10:24
Official
Hi Renche, we understand that buffering on your TV while streaming is disruptive and affects your viewing experience. This type of issue is often related to WiFi signal strength, network congestion, or device setup. Please try the following to improve stability: 
  •  Restart your router and TV 
  •  Ensure the router is placed in an open, central location 
  •  If possible, connect your TV directly via LAN cable for a more stable connection 
  •  Check whether other devices are also experiencing slow speeds 
If the issue continues after these steps, let us know so we can further review the line and performance on our side. Kind regards,
 The Mweb Team 

Best regards,