LO
Liam O'Leary
1 reviews | Active since Feb 2016
09 Mar 2016, 07:12
Connection bad again
Our ADSL connection is constantly going from disconnected, to having the red light, to being connected. The connection speed is very slow as well.<br> <br> This is in the Umbilo area of Durban, recently we had this problem and it lasted for more than a week. Then it was fixed for a week and now it is doing the same thing again.<br> <br> We want this to be fixed as soon as possible.
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Mweb's replyOfficial
09 Mar 2016, 13:09Hello LOleary,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we are in communication with the account holder and will continue doing so until the matter is resolved.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we are in communication with the account holder and will continue doing so until the matter is resolved.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply09 Mar 2016, 13:09
Official
Hello LOleary,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we are in communication with the account holder and will continue doing so until the matter is resolved.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we are in communication with the account holder and will continue doing so until the matter is resolved.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,