ND
Nazlie D
1 reviews | Active since Dec 2017
01 May 2026, 16:02
Confirmation Message *Business Name:* Mweb *Rating:* 2 out of 5 *Review:* My experience to log my fault was terrible
Confirmation Message *Business Name:* Mweb *Rating:* 2 out of 5 *Review:* My experience to log my fault was terrible. I was on the chat and not being assisted and the Helpdesk call line for 2 hours. Until Brent took over and could advise what the issue was. Brent deserves 5 stars. 🌟 He was very patient and advised me exactly what the issue was and that it could not be resolved
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Mweb's replyOfficial
04 May 2026, 09:51Hi Nazlie, this is a follow-up to your recent query. We want to ensure you always feel supported and assisted throughout your journey with us. Our Hello Peter availability is Monday to Friday, 08:00–17:00, and we are offline over weekends and public holidays, including National Workers’ Day. You are welcome to send us a private message so we can continue assisting you and work towards resolving your matter as efficiently as possible.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply04 May 2026, 09:51
Official
Hi Nazlie, this is a follow-up to your recent query. We want to ensure you always feel supported and assisted throughout your journey with us. Our Hello Peter availability is Monday to Friday, 08:00–17:00, and we are offline over weekends and public holidays, including National Workers’ Day. You are welcome to send us a private message so we can continue assisting you and work towards resolving your matter as efficiently as possible.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team