Completely *********** or Outright ******!

Completely *********** or Outright ******! Officially the absolute worst company in South Africa. Not Just The Worst Internet Service Provider, The Worst Company! The Best Part is That They Actually Know It! They don’t even try to provide any kind of customer service! I place my order online, on their website, but NEVER actually received access to the service I had ordered. The website seems to be broken and doesn’t allow access to my account. After many attempts to reset passwords and trying to gain access to the service I had ordered, I just gave up. There is NO Email Address that you can contact Mweb on. Not on their emails (***), Not on their Invoices, Not on their statement, Not on their website! I phoned the call centre and explain to a person that calls himself “Wayne Nel” (obviously a **** name) what my experience had been and that I would like cancel my account. After asking a number of questions “Wayne” said that he would process my cancellation request and gave me the reference number (MWB***8). I explained that I was no way upset with him and that obviously there was a system failure somewhere, that caused by negative experience. “Wayne” then informed me that MWeb intends to deduct a further payment from my account for the service that MWeb failed to provide. That’s TWO PAYMENT FOR NOTHING! Be Very Careful! This I NOT THE MWEB AS IT MAY HAVE BEEN YEARS AGO! This MWeb is actively trying to de***** the public! Do NOT FALL FOR THIS ****!