Complaint still not resolved

The complaint has yet to be resolved. I was contacted by a Mweb consultant on Saturday & again explained my various frustration with him on the telephone. <br> I cannot understand how anyone can make such blatant threats of listing me & why Mweb's internal procedures are not aligned with that of the CPA (Consumer protection act). Making idle, toothless threats against your customers is firstly very bad PR, but also contravenes the act in itself. <br> I would like a senior Mweb representative, that is well versed in account management within your business to outline the listing criteria, procedures that must be followed and a unilateral apology regarding the way this matter has been handled. THIS MUST BE IN WRITING, YOU HAVE MY EMAIL ADDRESS. <br> Awaiting your response