LN
Linda N

1 reviews | Active since Jul 2024

12 Apr 2026, 06:47

Complaint extremely unpleasant customer

Paying for a service I don’t receive, pathetic first impression - new unhappy customer. Disgusting service.

0
Replies (1)
Mweb
Mweb's reply13 Apr 2026, 11:23
Official
Hello  Linda.

We hear how disappointing this first experience has been, especially when you’re paying for a service that isn’t working as expected right from the start. That disconnect between expectation and actual service is understandably frustrating for a new customer. To get this resolved properly, we need to look at your account, line status, and activation details so we can identify exactly why the service hasn’t come through and fix it quickly. Please private message us your registered Mweb email address so we can locate your profile and escalate this to our technical team for immediate review and restoration of service. We’ll ensure this is taken through to resolution and you’re not left with an unresolved first impression. 

Kind regards, 
The Mweb Team

Best regards,