COMPLAINT

I AM UTTERLY DISGUSTED WITH THE SERVICE PROVIDED BY MWEB, WE INSTALLED FIBRE ABOUT A MONTH AGO AND WE ARE MORE OFFLINE THAN ONLINE, I CHANGED MY SERVICE PROVIDER THINKING THAT IT WILL BE BETTER WITH MWEB, BUT NO, I AM WORKING FROM HOME AND THIS HINDERS MY PRODUCTION BEING OFFLINE MORE THAN ONLINE, IT IS NOT PROFESSIONAL ESPECIALLY WHEN I AM IN AN ONLINE MEETING AND I GET DISCONNECTED.

WE HAVE CONTACTED THE TECHNICAL SUPPORT ON NUMEROUS OCCASSIONS AND STILL THERE IS A PROBLEM, CAN SOMEONE CALL ME OR MY HUSBAND ***, IF THIS CARRIES ON I AM AFRAID I WILL HAVE TO CANCEL THE FIBRE AND LOOK FOR A MORE RELIABLE SERVICE PROVIDER