Company takes more t...

Hi Phakamani, waiting on the line for over 50 minutes just to get assistance is a frustrating experience, especially when you’re trying to resolve something important in the moment. That kind of delay isn’t the standard we aim to deliver. We’d like to get a clearer view of what happened in your case and make sure this is addressed properly. Please send us a private message with your account details and a bit more context around when this occurred. We’ll review the interaction, identify where the delay came in, and take steps to improve your experience going forward. We’ll take this forward and ensure you’re not left waiting like this again. Kind regards,
The Mweb Team