OM
Oscar M
1 reviews | Active since Feb 2023
10 Sept 2026, 14:49
Chat Box is better than voice call
Chat Box is better than voice call. I waited for more than 30 minutes until I hanged up without speaking to anyone but only the machine that could not give me answers. Chat box gave me a solution to my problem.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
10 Sept 2026, 14:53Hi Oscar,
We understand your frustration after waiting more than 30 minutes on the phone without being connected to a consultant. It’s good to hear that our chat support was able to assist you and provide a solution to your query.We appreciate you highlighting the difference in your experience across our support channels, and we’re glad you were ultimately able to get the assistance you needed.Kind regards,
The Mweb Team
We understand your frustration after waiting more than 30 minutes on the phone without being connected to a consultant. It’s good to hear that our chat support was able to assist you and provide a solution to your query.We appreciate you highlighting the difference in your experience across our support channels, and we’re glad you were ultimately able to get the assistance you needed.Kind regards,
The Mweb Team
Mweb's reply10 Sept 2026, 14:53
Official
Hi Oscar,
We understand your frustration after waiting more than 30 minutes on the phone without being connected to a consultant. It’s good to hear that our chat support was able to assist you and provide a solution to your query.We appreciate you highlighting the difference in your experience across our support channels, and we’re glad you were ultimately able to get the assistance you needed.Kind regards,
The Mweb Team
We understand your frustration after waiting more than 30 minutes on the phone without being connected to a consultant. It’s good to hear that our chat support was able to assist you and provide a solution to your query.We appreciate you highlighting the difference in your experience across our support channels, and we’re glad you were ultimately able to get the assistance you needed.Kind regards,
The Mweb Team