Change your communication channels Mweb.

When writing the first review i was extremely angry and frustrated. I needed to change my banking details and just could not. I phoned the company and was told to do it via the website. Their website is by far the worst website ever. They put you on a waiting list and just never get to you. The same happens on the whatsapp chat. After putting my negative review on Hellopeter i was contacted via whatsapp within 10min.Now i spoke to a real person.We exchaged banking details and in 45min everything was wrapped up, i paid via eft and i was satisfied. I never had a problem with Mweb generally. Their Fibre service is satisfactory but the communication is the absolute worst. I do suggest Mweb change their communication skills with the customers because reading the reviews everyone is have the same problem.