SS
Suwilo S
1 reviews | Active since May 2016
17 May 2016, 09:41
CAPPED Packages UNCAPPED
<p>Could you explain what you mean by Capped services?</p> <p>I thought I had a capped package but it seems that you have none, since you continued to charge for extra use. Surely you should stop the service if the cap has been reached.</p> <p> </p> <p> </p>
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
17 May 2016, 13:20Hello FaithSNN,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
If you need any further assistance, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply17 May 2016, 13:20
Official
Hello FaithSNN,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
If you need any further assistance, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,
SS
Suwilo S's updateReviewer Update
18 May 2016, 06:58Thank you for the quick reply. I will reply again at the ed of the month whe the matter is resolved.
Regards,
Suwilo
SS
Suwilo S's update18 May 2016, 06:58
Reviewer Update
Thank you for the quick reply. I will reply again at the ed of the month whe the matter is resolved.
Regards,
Suwilo