Cant get hold of the sales department

I have been trying to contact mweb sales department for two weeks straight. Every single day im left holding on for more than 30 minutes without any answer. I am at work and cannot hold on for longer than that. You would expect people wanting to sign up for a new product to get immediate server, but it seems mweb has once again lost the plot. This is my second complaint in just over a month. Perhaps its time to take business else where. You people dont understand customer service and its only a matter of time when you have no clients left.