cant get hold of MWEB to cancel voip and email, but keep fibre, so may have to cancel ALL of he MWEB things i have.

i have been with mweb for a long time, my own email address, VOIP phone and fibre. a while back my voip phone had no tone, nor seemingly available minutes, and we had just gone into March 2025 Like another reviewer on hellopeter, i held on for 35 minutes. i phoned at 7.30pm, number 18 in the queue... as the time was getting closer to the 8pm closing time. I waited, finally by 3 mins to 8 i was caller number one. I held on the phone for another 5 minutes... no messages, no one answered, in fact i used up all my cel phone minutes with that call. I have been trying all night ti get hold of an email or phone number.. WHICH REMEMBER I USED UP ALL MY MINUTES.... i am not going to phone them again. I need to give the notice that i am going to stop the debit order with them. I no longer want their email or VOIP, but how do i get rid of it all. I got an sms saying the contract is finished, so i may just have to cancel everything I am paying for right now..... UNLESS MWEB CONTACT ME BY THE END OF THIS WORKING WEEK., 14 march 2025. I will give the one months notice to cancel.... but will never tell my friends to use mweb. It is so disappointing.... Anne R