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carla M
1 reviews | Active since Oct 2013
10 Dec 2015, 11:46
cant browse and ping is too high to do anything
I am sick and tired of struggling to get good service with this company, many of my friends with the same company are experiencing the same problems. I am unable to browse the internet as it is too slow to even open the page. My ping is sitting anywhere from 300-600 which makes it impossible to play online games. I am really getting frustrated paying for something that is not working to the standard that it should! I want this sorted out A.S.A.P or I will be taking my business elsewhere!
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Mweb's replyOfficial
10 Dec 2015, 13:41Hello carlademelo,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply10 Dec 2015, 13:41
Official
Hello carlademelo,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services