LB
Luzuko B
1 reviews | Active since Mar 2018
24 Aug 2026, 17:11
Cancellation request.
I submitted a cancellation request on the 8th of August and I’ve heard nothing back. Please just cancel the line (31 August 2026 as last day of service. I am not interested in discounts nor having a conversation with your retentions team. I want our relationship to end, finish and klaar.
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Mweb's replyOfficial
25 Aug 2026, 08:37Hi Luzuko,
We understand that you’ve requested the cancellation of your service and that you have not yet received feedback since submitting the request on 8 August. We also acknowledge your request for 31 August 2026 to be the final day of service.We’ve logged a follow-up with our Cancellations Team regarding your request and highlighted the requested cancellation date. The team will review the cancellation and provide the relevant feedback.Kind regards,
The Mweb Team
We understand that you’ve requested the cancellation of your service and that you have not yet received feedback since submitting the request on 8 August. We also acknowledge your request for 31 August 2026 to be the final day of service.We’ve logged a follow-up with our Cancellations Team regarding your request and highlighted the requested cancellation date. The team will review the cancellation and provide the relevant feedback.Kind regards,
The Mweb Team
Mweb's reply25 Aug 2026, 08:37
Official
Hi Luzuko,
We understand that you’ve requested the cancellation of your service and that you have not yet received feedback since submitting the request on 8 August. We also acknowledge your request for 31 August 2026 to be the final day of service.We’ve logged a follow-up with our Cancellations Team regarding your request and highlighted the requested cancellation date. The team will review the cancellation and provide the relevant feedback.Kind regards,
The Mweb Team
We understand that you’ve requested the cancellation of your service and that you have not yet received feedback since submitting the request on 8 August. We also acknowledge your request for 31 August 2026 to be the final day of service.We’ve logged a follow-up with our Cancellations Team regarding your request and highlighted the requested cancellation date. The team will review the cancellation and provide the relevant feedback.Kind regards,
The Mweb Team