ZM
Zohra M
1 reviews | Active since Sept 2014
05 Aug 2015, 21:46
Cancellation of Contract - Telkom Line
I have telephoned the Billing Department to cancel my contract on 1 August 2015 as I was unable to do this online and my son even spoke with the Supervisor/Manager on duty
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Mweb's replyOfficial
06 Aug 2015, 09:53Hello zohra manjoo,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, it has been escalated to the relevant department to contact you to assist.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, it has been escalated to the relevant department to contact you to assist.
Kind regards
MWEB Client Services
Mweb's reply06 Aug 2015, 09:53
Official
Hello zohra manjoo,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, it has been escalated to the relevant department to contact you to assist.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, it has been escalated to the relevant department to contact you to assist.
Kind regards
MWEB Client Services