Cancellation of contract

<p>In November 2014 I took my decoder to Multichoice near N1 City and cancelled my contract because my decoder did not work any more.</p> <p>The gentleman that helped me cancelled the contract on the system and ensure me that the contract is now cancelled.</p> <p>Afterwards I saw that the debitorder amount still go off my bank account.</p> <p>I engage several times with Multichoice and every time they ensure me that the amount will not go off any futher and that they will pay back the debits that should not gone off.</p> <p>Last month the amount (R145) still went off with the Details as follow: "Service agreement 9899 MWEB IN INTERNET: R ********** "</p> <p>Can Hello Peter please help me?</p> <p>Ms EH Smit</p> <p> </p>