Cancellation of account.

On July 2nd i phoned through to Mweb to place my 30days notification for cancellation, i was asked to send an email and was told by the consultant that the cancellation will take place end of August.<br> This has how ever not been the case, i have sent multiple emails through the mouth for conformation but with no response. After phoning through multiple times in the last week of August i was asked again to send through MORE Emails with screen shots proving that i did send the original emails......this was to be sent to Wayne who has been dealing with this matter.<br> On my profile the it now shows it WILL be canceled but only in 1st OCTOBER! this means im paying another R900 .After more phone calls to mweb all they keep telling me is that this has been referred to investigations also they are unable to give me an ETA as to when they will get back to me. nothing seems to be progressing and every time i call they just keep passing it on to the next guy with no real progress.perhaps if they just pull the DAMN PHONE CALL FROM JULY 2ND you will see i phoned in ! if they cant do so I surely can as all my phone calls are also recorded! I would like them to refund the R900 and cancel the acc now.