Cancel service

<p>After many years of ongoing complaints regarding terrible service and most recently getting less than a half a meg service on a 4 meg line, we decided to rather call it quits. We cannot carry on like this anymore. I called in on Saturday to cancel and was given the e-mail: ********** .za. I wrote my cancellation letter and it bounced back. I did not call in again as when I did I started as no 66 in the queue. I googled it and found that it's: ********** So sent the mail to that address and it also bounced back. One way for Mweb to make sure their clients don't cancel their service!! I placed my notice on this platform too and have had zero response. Fortunately I have a 'paper trail' so will have more than enough proof that I have tried cancelling. I want to retain my e-mail address. </p>