1 reviews | Active since Mar 2020
CANCEL my MWEB account
I had an internet account with MWEB which I closed in 2017 April and also closed the official mweb email account and TELKOM line it was linked to meaning I have not accessed any MWEB services since then .
But later that year I noticed via my FNB account that deductions have resumed and complained to both MWEB and FNB to no avail. I have since been playing CAT & MOUSE with both MWEB and FNB to have unauthorised deductions blocked and deductions appearing after a month or so. I am also disappointed with MWEB customer care who insist on mweb email that I no longer have access to but the fact of the matter is this account was renewable yearly and I have not done so since 2017 so why the continued deductions.
FNB as a bank has also been unhelpful and actually profiting from this mess charging me for blocking deductions either way as a customer I am burning from both ends at the mercy of these corporate sharks.
